Shoe Carnival Order Status | Shipment Tracking

Do you have a shipment with the Shoe Carnival? Enter the tracking number to check the current Shoe Carnival order status of your parcel.

About Shoe Carnival

Shoe Carnival is one of the country’s largest family footwear retailers, with its distinct style. Shoe Carnival was founded by Evansville, Indiana shoe salesman David Russell.

Russell worked in the traditional shoe business for 20 years. He measured customers’ feet, carried containers from the supply closet, and earned a commission on every pair of footwear he sold.

Through its retail locations, the company sells men’s, women’s, children’s, and athletic footwear. Its stores also sell accessories like designer bags, wallets, footwear care products, and socks. The concept of Shoe Carnival stores is what sets them apart.

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Through limited-time promotions and the microphone, the Shoe Carnival Concept creates a sense of urgency to buy. Over the microphone, the mic person makes an announcement “specials.” These specials include discounts, product details, and fun specials that entice customers to buy.

Shoe Carnival outperforms its competitors with its distinctive and original concept and promotional marketing, introducing great offers on the hottest brands for the entire family! In our Retail Stores, Corporate Office, and Distribution Center, we have an extremely talented, energetic, and dynamic workforce.

Shoe Carnival Tracking

The Shoe Carnival tracking order website is available 24 hours a day, 7 days a week, so you can check the status of your cargo whenever you want.

To begin tracking, simply tap the “Tracking” button in the menu’s upper right corner. We’re about to launch a new feature that will allow you to look up details about a shipment using a search bar.

shoe carnival order status
Shoe Carnival Order Status

Your package’s company or seller should have provided you with a Shoe Carnival tracking number, that you can enter here. You can enter up to 20 tracking numbers at once, and the location of the package as well as any other relevant information will be displayed within seconds.’s automated tracking system can help you find your Shoe Carnival package. Simply enter your Shoe Carnival tracking number into our tracking tool to do so.

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Shoe Carnival Customer Care

The Shoe Carnival customer service help desk is available 24 hours a day, seven days a week to answer your questions and resolve any issues you may be experiencing. The customer service team at Shoe Carnival can be reached via email or the toll-free tracking number. You can find the Shoe Carnival locations on the original website. Complete justifications are provided for each correct response below.

Phone Number: 800-430-SHOE(7463)

Email: [email protected].



Is it possible to return shoes to Shoe Carnival?

Purchases can be returned or exchanged within 60 days of purchase if they are new, unused, and still in their original packaging. We will only accept used items with obvious flaws. Internet purchases can be returned for free to any of our store locations.

Will Shoe Carnival exchange shoes without a receipt?

Returns without a receipt will be accepted by Shoe Carnival, but only for store credit, and must be made within 60 days of purchase. Items purchased in a physical store must be returned to the same location. You cannot send them back by mail.